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Residential Services FAQ

  • Do home security systems really deter crime?

    Yes. A combination of security cameras, motion detectors, and a properly positioned sign are the best ways to deter crime.

  • Can installing a home security system decrease my homeowner’s insurance?

    Yes, it most certainly can. After installation of a security system, call your insurance company and inform them that On-Site Security secured your property and we will provide a certificate of alarm monitoring.

  • What should I look for in a security system?

    Number 1 is to find a qualified and trusted company for the installation. Criminals look for mistakes that a consumer may commit to take advantage of. The team at On-Site Security is up to date on all the latest tricks and training to secure your peace of mind and your loved ones.

  • Are there special room requirements for home theater installations or can you transform any room?

    The On-Site Security team is trained by top Audio companies every year to help transform any room into your dream theater room. We partner with specialized contractors to build and bring the big screen to your home.

  • How do you know when a TV can be fixed and when it needs to be replaced?

    A TV can be repaired most of the time. However, it is not usually a cost-effective method. Rule of Thumb, if your TV is older than 3 years, replace it. If your TV cost less than $1,000 replace it.

  • Do I need to have a certain type of TV in order for it to be mounted?

    Any flat panel TV can be mounted using the proper tools, hardware, and equipment.

  • Will my outdoor wiring be weatherproof?

    On-Site Security specializes in outdoor audio and video installations. We only use weatherproof and crushproof cabling to prevent corrosion and broken connections.

  • Is it expensive to install smart home features?

    Depending on the features, it is no more expensive than a tv mounting installation.



  • How reliable are smart home systems?

    Smart homes are now powered by google, apple, amazon to name a few. They are as dependable as they come.

  • What are the benefits of smart home features?

    The ability to control your home from the tip of your fingers or your voice is priceless. Lights, thermostats, shades, and much more can all be controlled remotely.

  • How do I know when I need a new fire safety system?

    Smoke detectors should be changed every 10 years max. CO detectors every 5 years. The system should abide by up-to-date fire codes on the local and national levels.

  • What are the optimal locations for detectors?

    CO detectors should be placed in all sleeping areas, the basement, and areas of rest. A smoke detector on each floor and a heat detector in the kitchen.

  • Can I call you to fix any issues I have with my wireless internet connection after you install it?

    Yes. On-Site Security guarantees all of our installations 100%.

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